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Shipping policy

  • Shipping Policy

    IMPORTANT: ORDER PROCESSING & CANCELLATION Please review your order carefully before purchasing. Our fulfillment system is automated to ensure fast processing.

    • Immediate Processing: Once an order is confirmed, it is immediately transmitted to our warehouse/supply chain for procurement and packaging.

    • No Cancellation: Due to this automated process, orders cannot be cancelled or modified once the status changes to "Processing."

    • All Sales Are Final: Please ensure your shipping address and order details are correct.

    SHIPPING RATES & DELIVERY We ship worldwide. Shipping rates are calculated based on weight and destination at checkout.

    • Handling Time: 1-3 business days (Please allow extra time for special procurement items).

    • Tracking: A tracking number will be sent to your email immediately upon dispatch.

    CUSTOMS & DUTIES (BUYER'S RESPONSIBILITY) International shipments may be subject to import taxes, duties, and customs fees, which are levied once the package reaches the destination country.

    • All related fees are the responsibility of the buyer.

    • We are not responsible for delays caused by the customs department in your country.

    LOST PACKAGES If your package is lost in transit:

    • Please contact us if there is no tracking update for more than 30 business days.

    • We will investigate with the carrier and assist in resolving the issue.

    CONTACT US

    • Email: shopreplyteam@gmail.com

    • Phone: +82-70-7629-5005